Privacy Policy

1. Identity and Contact Details of the Data Controller

The data controller responsible for the processing of your personal data is Equistridex, with business address at Av. Universidad # 1330, Ciudad de México, Mexico, reachable by email at info@equistridexmx.com and by telephone at +52 55 8526 2408.

This Privacy Policy applies to the website equistridexmx.com and to all personal data collected through it in connection with the financial education services and informational content offered by Equistridex.

Equistridex is committed to protecting the privacy and personal data of all individuals who interact with this website, in full compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) of Mexico, published in the Diario Oficial de la Federación on July 5, 2010, and its Regulations.

2. Personal Data We Collect

Equistridex may collect the following categories of personal data through the contact form on this website and through general use of the site:

• Full name
• Email address
• Message content submitted through the contact form
• Subject line of inquiries
• Technical data such as IP address, browser type, operating system, and pages visited (collected automatically through cookies and server logs)

We do not collect sensitive personal data as defined under Article 3, Section VI of the LFPDPPP, such as racial or ethnic origin, health status, religious or philosophical beliefs, financial information beyond what you voluntarily provide in a message, or biometric data.

We do not collect data from minors under 18 years of age. If we become aware that personal data from a minor has been submitted, we will take steps to delete it promptly.

3. Purposes of Data Processing

Your personal data is collected and processed for the following primary purposes:

• Responding to inquiries submitted through the contact form
• Providing information about the educational courses and sessions offered by Equistridex
• Managing the business relationship resulting from your contact with us
• Improving the functionality and content of this website through aggregated analytics data

The following are secondary purposes for which we may also use your data, and for which you may withdraw consent at any time:

• Sending informational communications about new courses or educational content offered by Equistridex
• Internal statistical analysis of site usage patterns

If you do not wish your data to be used for secondary purposes, you may indicate this by sending an email to info@equistridexmx.com with the subject line "Secondary Purposes Opt-Out".

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds under the LFPDPPP and its Regulations:

• Consent: By submitting the contact form and checking the privacy agreement checkbox, you provide explicit consent to the processing of your data for the primary purposes described in this policy.
• Legitimate interest: Processing of technical data collected through cookies and server logs is carried out on the basis of our legitimate interest in maintaining and improving the security and functionality of this website.
• Contractual necessity: Where a service relationship exists, processing is necessary to fulfill our obligations in connection with that relationship.

You have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Data Transfers and Third Parties

Equistridex does not sell, rent, or commercially transfer your personal data to third parties. Your data may be shared in the following limited circumstances:

• Service providers: We may share data with trusted third-party providers who assist in operating this website, such as hosting providers and analytics services. These providers are contractually required to handle your data securely and only for the purposes for which it was shared.
• Legal obligation: We may disclose personal data if required to do so by applicable law, court order, or governmental authority.

Any international transfers of personal data will be carried out in accordance with the LFPDPPP and its Regulations, including through the use of appropriate contractual safeguards.

6. Data Retention

Personal data collected through the contact form will be retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter to manage any follow-up communication, generally not exceeding 24 months from the date of your last interaction with us.

Technical data collected through cookies and server logs is retained for shorter periods consistent with the purposes for which it was collected, as described in our Cookie Policy.

Once the retention period has expired, personal data will be deleted or anonymized in a secure manner.

7. Your Rights Under the LFPDPPP (ARCO Rights)

Under the Ley Federal de Protección de Datos Personales en Posesión de los Particulares, you have the following rights regarding your personal data, commonly referred to as ARCO rights:

• Access (Acceso): The right to know what personal data we hold about you and how it is being used.
• Rectification (Rectificación): The right to request correction of inaccurate or incomplete personal data.
• Cancellation (Cancelación): The right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Opposition (Oposición): The right to object to the processing of your personal data for specific purposes.

To exercise any of these rights, please send a written request to info@equistridexmx.com with the subject line "ARCO Rights Request". Your request must include your full name, a description of the right you wish to exercise, and any documentation necessary to verify your identity. We will respond within 20 business days as required by the LFPDPPP.

8. Cookies and Tracking Technologies

This website uses cookies and similar tracking technologies to improve your browsing experience and to analyze site usage. Cookies are small text files stored on your device when you visit a website.

We use necessary cookies that are essential for the website to function correctly, and optional cookies for analytics purposes that are only activated with your consent. You can manage your cookie preferences through the cookie consent banner displayed when you first visit the site.

For full details about the types of cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

9. Security Measures

Equistridex implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include secure data transmission protocols (HTTPS), access controls, and regular review of our data handling practices.

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take appropriate steps to protect your own information when using the internet.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Continued use of this website after any changes constitutes your acknowledgment of the updated policy.

For questions about this Privacy Policy or about how we handle your personal data, please contact us at info@equistridexmx.com or by post at Av. Universidad # 1330, Ciudad de México, Mexico.